Terms & Conditions
By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. General
1.1. This website is owned and operated by Motif by Chandrayee (“we,” “us,” or “our”).
1.2. By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.
1.3. We reserve the right to update, modify, or change these Terms at any time without prior notice. Continued use of the site will be deemed acceptance of the updated Terms.
2. Products & Services
2.1. All products displayed on our website are subject to availability.
2.2. We strive for accuracy in product descriptions, images, and pricing, but slight variations in color, texture, or handwork may occur due to the handmade/handcrafted nature of our products.
2.3. We reserve the right to refuse any order you place with us.
3. Pricing & Payment
3.1. All prices listed are in Indian Rupees (INR) unless otherwise stated.
3.2. We reserve the right to change prices at any time without prior notice.
3.3. Payment must be made in full at the time of purchase through our secure payment gateway.
4. Shipping & Delivery
4.1. We ship both within India and internationally (where applicable).
4.2. Shipping charges, timelines, and policies are specified during checkout.
4.3. Delays due to courier services, customs, or unforeseen events are beyond our control, and we will not be held liable.
5. Intellectual Property
5.1. All content on this website—including logos, images, product designs, photographs, and text—is the intellectual property of Motif by Chandrayee.
5.2 Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited.
6. User Conduct
6.1. You agree not to misuse the website for fraudulent, harmful, or unlawful purposes.
6.2. Any attempt to interfere with the security, functionality, or performance of the site will lead to immediate termination of access.
7. Limitation of Liability
7.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7.2. Product care is the responsibility of the customer once delivered. Please follow the provided care instructions to maintain longevity.
8. Privacy Policy
8.1. Your personal information is collected and used solely for processing orders, deliveries, and improving your experience on our site.
8.2. We do not share or sell your data to third parties without your consent, except as required by law.